As a property owner in the Lockyer Valley, you are required to pay rates to Lockyer Valley Regional Council.
The money collected from your rates enables Council to provide a wide range of community services and facilities such as roads, parks, libraries, recreation and sporting facilities.
Rate Notices were issued 31 January 2014
All notices for the rating period 01 January 2014 to 30 June 2014 were issued on Friday 31 January 2014.
The due date for payment is Monday 3rd March 2014
Any ratepayer who has not received their rates notice by Friday 7 February 2014, should contact Council’s Rates Team as soon as possible to obtain a copy so that they can benefit from the discount available. To be eligible to claim the discount, payment of the net amount must be received by Council on or before the close of business Monday 3rd March 2014 (the due date)
If you have changed your postal provided for service of notice and have not notified Council, please do so NOW.
Ratepayers are obliged to notify Council of their change of address for service of notice in writing. Having a mail re-direction or verbal communication with Council will not be sufficient notice to Council.
When the Rates Team has been advised of your change of address in writing they will endeavour to provide you with a replacement copy of your Rates Notice, by the quickest means possible so that you may pay your rates by the due date and benefit from the discount available.
You can contact Council’s rates team by the following methods:
- Email: firstname.lastname@example.org
- Phone 1300 005 872.
- Visit one of Council’s customer service centres in Laidley or Gatton
Any payments made to Council on or before 24 January 2014 may not show up on your current notice. Please confirm with Council for an amended amount outstanding.
If you are having difficulty paying your rates, please contact Council before the due date to complete a Payment Commitment Form. Failure to pay in full by the due date or to enter into a suitable payment commitment with Council may result in debt recovery action.
Discount will not be allowed on payments received by Council after the close of business Monday 3rd March 2014 (the due date)
Council’s Budget Resolution
Council adopted its Annual Budget for the financial year 2013-2014 on the 15 July 2013.
Important Changes to Note
- Waste and Recycling Collection Charges are now applied to all assessments.
- Discount of 5% is applied to General and Waste and Recycling Collection Charges.
- Urban Fire Levy is now Emergency Management, Fire and Rescue Levy from 1 July 2013 – 31 December 2013.
- New Recovery Policy requires the current levy to be cleared before the next levy and those with an outstanding levy and the current levy have 12 months to clear their arrears including any future levies and estimated interest.
- All payment commitments are to be in writing. A form can be completed or a letter/email sent to the rates department. For more information click here: Overdue Rates and Charges
Direct Debit Payment Facilities
Direct Debit payment deductions are available for payment of weekly, fortnightly, monthly, or full amount on due date from your nominated bank account. Please contact either of Council’s Customer Service Centres Gatton or Laidley or download a Direct Debit Authority form from Council’s website should you wish to use this facility.
B-Pay is available through your bank. The B-Pay Code and Payment Reference number will be available on the back of your current rate notice. Please contact your participating financial institution to make payment from your cheque, savings or credit account.
Australia Post – Billpay
Billpay through Australia Post allows you to pay in person at any post office, phone 13 18 16 or go to www.postbillpay.com.au. Your Billpay Code and Payment Reference can be found on the back of your current rate notice.
Payment via credit card can be made by calling 13 18 16. Payments can be made by Visa or Mastercard only.
* Council may charge a fee for payments made by credit card.
A cheque or money order can be mailed into Council along with the payment slip on the bottom of your current rates notice payable to:
Lockyer Valley Regional Council
PO Box 82
GATTON QLD 4343
Payment can be made in person at one of Council Customer Service Centres in Gatton or Laidley by cash, cheque, money order, EFTPOS, Mastercard or Visa.
* Council may charge a fee for payment by credit card.
If you have any queries regarding your current rate notice and/or have any questions, please refer to our Frequently asked questions section - Frequently Asked Questions
If you are unable to find what you are looking for, please contact Council via:
Phone: 1300 005 872
Writing: Lockyer Valley Regional Council
PO Box 82
GATTON QLD 4343