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General Questions
After hours & emergencies
1300 005 872

Lockyer Live Chat - Available during business hours 8.30am - 4.45pm

Video Request form and Video Conferencing website

Find a form

Here is a list of the forms on this site.

How complaints are to be made

Compaints are to be directed to the Lockyer Valley Regional Council Complaints Officer at:

The Complaints Officer
Lockyer Valley Regional Council
Gatton QLD 4343

A form is available from Council's Customer Service Centre, alternatively you can fill out the online form and submit below.


The standard timeframe for investigating complaints is outlined below:

Type of Complaint Acknowledgement Investigation Response
Administrative Action 5 business days 10 business days 20 business days
Privacy 5 business days 20 business days 45 business days