Business hours: 8:30am to 4:30pm Monday to Friday.
- General questions (or after-hours emergencies)
- Please phone 1300 005 872.
- All correspondence to be addressed to:
- Lockyer Valley Regional Council
Chief Executive Officer
PO Box 82
Gatton, QLD, 4343
Lockyer Live Chat
The Live Chat is online support where you can message a customer service representative with your query. Lockyer Live Chat (located on our homepage) is available on general business days between 8:30am - 4:30pm.
This online portal provides a number of services, including submitting an enquiry or request, animal payment, application payment, or rates payment. You will receive a tracking number so that you can track your request.
Snap Send Solve
Using your smartphone you are able to send a photo, map and description of any issue that requires action by council. Your request is sent from your phone via email and will be processed by Customer Service Officers.
The 'Snap send solve' app is available for iPhone and Android smartphones and can be downloaded free from your app store/market. More information can be found at www.snapsendsolve.com.
Laidley QGAP is open from 9:00am - 4:00pm Monday to Friday.
Queensland Transport new vehicle registrations can be processed from 9am-12pm and 2-3.30pm, Monday to Friday. The Laidley QGAP does not process Driver Licence applications.