General Complaints


Online form
To submit a compliment or complaint online, please use the ​General Feedback form.

Lockyer Live Chat
The Live Chat is online support where you can message a customer service representative with your query. Lockyer Live Chat is available on general business days between 8:30am - 4.30pm.


Alternative ways

Council Offices
Council offices are located at:

  • Gatton office: 26 Railway Street, Gatton
  • Laidley office: 9 Spicer Street, Laidley

Business hours, Monday to Friday​: 

  • ​Gatton office: 8:30am to 4:30pm ​
  • Laidley office: 9:00am to 4:00pm

General Questions or After-hours Emergencies

Please phone 1300 005 872.


All correspondence to be addressed to:

Lockyer Valley Regional Council
Chief Executive Officer
PO Box 82
Gatton, QLD, 4343

Page reviewed: 14 Dec 2020 1:51pm