- Gatton office: 26 Railway Street, Gatton.
Open 8.30am - 4.30pm Monday to Friday
- Laidley office: 9 Spicer Street, Laidley.
Open 9am - 4.30pm Monday to Friday
- General questions (or after-hours emergencies)
Please phone 1300 005 872.
All correspondence to be addressed to:
Lockyer Valley Regional Council
Chief Executive Officer
PO Box 82, Gatton, QLD, 4343
Lockyer Live Chat
Live Chat is an online support function where you can text chat or instant message a customer service representative with your query. This page should have the live chat function at the bottom of the window or screen.
Lockyer Live Chat is normally available on general business days between 8.30am - 4.30pm.
This online portal provides a number of services, including submitting an enquiry or request, animal payment, application payment, or rates payment. You will receive a tracking number so that you can track your request.
Snap Send Solve
Using your smartphone you are able to send a photo, map and description of any issue that requires action by council. Your request is sent from your phone via email and will be processed by Customer Service Officers.
The 'Snap send solve' app is available for iPhone and Android smartphones and can be downloaded free from your app store/market. More information can be found at www.snapsendsolve.com.
Laidley Queensland Government Agency Program (QGAP) at the Laidley Office
is open from 9am* - 4pm Monday to Friday. *Wednesday 9.30am
*Queensland Transport new vehicle registrations can be processed from 9am-12pm and 2pm-3.30pm, Monday to Friday. The Laidley QGAP does not process Driver Licence applications.