Contact Us

Council Offices

  • Gatton office:
    26 Railway Street, Gatton
    8.30am - 4.30pm Monday to Friday
  • Laidley office:
    9 Spicer Street, Laidley
    9am - 4pm Monday to Friday
  • General questions (or after-hours emergencies)
    • Please phone 1300 005 872.
  • Email
  • Post
    • All correspondence to be addressed to:
      • Lockyer Valley Regional Council
        Chief Executive Officer
        PO Box 82
        Gatton, QLD, 4343

Lockyer Live Chat

The Live Chat is online support where you can message a customer service representative with your query. Lockyer Live Chat (located on our homepage) is available on general business days between 8.30am - 4.30pm.

Online Services

This online portal provides a number of services, including submitting an enquiry or request, animal payment, application payment, or rates payment. You will receive a tracking number so that you can track your request.

Social Media

Council apps

Snap Send Solve

Using your smartphone you are able to send a photo, map and description of any issue that requires action by council. Your request is sent from your phone via email and will be processed by Customer Service Officers.

The 'Snap send solve' app is available for iPhone and Android smartphones and can be downloaded free from your app store/market. More information can be found at

Laidley QGAP

Laidley QGAP is open from 9am* - 4pm Monday to Friday. *Wednesday 9.30am

*Queensland Transport new vehicle registrations can be processed from 9am-12pm and 2pm-3.30pm, Monday to Friday. The Laidley QGAP does not process Driver Licence applications.

Page reviewed: 27 Aug 2020 2:05pm