Who to contact
The Queensland and Australian Governments provide assistance and support to businesses.
For an overview of Queensland Government Support visit Business Queensland. They also offer a business assistance finder tool to search available business support from the Queensland Government. To keep abreast with updates, alerts and business advice from the Queensland Government visit their dedicated COVID-19 webpage. You can also contact their small business hotline on 1300 654 687.
For an overview of the Australian Government's support for business visit the Australian Business Website. Essential information on Coronavirus (COVID-19) from the Federal Government can be accessed online at https://www.australia.gov.au/. You can also contact the Australian Government's business support helpline 13 28 46.
A range of resources for business have been developed by both the Australian and Queensland Governments.
The Queensland Government has a dedicated COVID-19 website where you can access the current roadmap for easing restrictions and COVID Safe Checklist information.
The Queensland Small Business Skills Hub is a library of free online video training for small business. The courses are tailored to small business, and provided by GO1 in partnership with the Queensland Government. Available to small businesses with less than 20 staff and a registered ABN.
Work Safe Queensland have developed dedicated resources to help you meet your workplace risk management obligations
The Queensland Government has created fact sheets and resources for industry and businesses including translated options.
The Australian Government has fact sheets and resources for the general public and business including posters, videos and FAQs.
Safe Work Australia has dedicated COVID-19 information to assist in keeping workers safe and limiting the spread through workplaces. This includes a business resource kit, workplace checklist, what to do if a worker has COVID-19 and staying informed about COVID-19.
Information on supply chains, agricultural workforces and the agriculture coordination group can be found at Coronavirus support for agriculture.
You can also subscribe to the Business Queensland Small Business Connect monthly newsletter.
The Rural Financial Counselling Service Southern Queensland (RFCSSQ) provides free, confidential, impartial, mobile financial counselling for small, medium and primary production businesses in financial hardship. Access the RFCSSQ March 2020 Rural Finances newsletter here.
TAFE Queensland are providing short-term, fee-free courses for eligible Queenslanders. Access online skill sets and micro-credentials in food service, community care, health support, customer engagement, digital literacy and cyber security.
Community Recovery downloadable resource - A comprehensive Queensland Government information pack.
Small business COVID-19 Adaption Grant – support of up to $10,000 for small businesses subject to closure or highly impacted by the coronavirus shutdown restrictions to adapt and sustain operations, and build resilience.
Visit the Australian Taxation Office Website for information on tax support and the economic stimulus packages from the Federal Government. This includes JobKeeper and JobSeeker payments as well as cash flow support to assist distressed businesses and measures to retain employees, apprentices and trainees.
Electricity relief – The Australian Government is providing a $100 Million Power Bill Relief package for small and medium business enterprises, with a $500 rebate off energy bills.
How you can help