For Individuals and Households


​​​​​​Financial Assistance

Supporting individuals and households – Financial assistance including income support payments, payments to support households and temporary early releases of superannuation.

Support for people with a disability, and carers – Accessible and easy-to-read information about Coronavirus from the Department of Social Services.

Job seekers - The Australian Government has announced more payments and streamlined claims for people affected by coronavirus. The temporary Coronavirus Supplement will be an extra $550 a fortnight payment on top of your income support payment.

Electricity relief - The Queensland Government is providing a $300 Million Household Utility Assistance Package to all Queenslanders during the Covid-19 crisis.​

Volunteering and Assistance

Queensland Government - The Care Army has been set up to protect and support Queenslanders who are most at risk during the COVID-19 pandemic in ways that maintain social distancing. 

Community Recovery hotline - 1800 173 349 - To assist people who have been advised to quarantine at home and have no other mechanisms for support.

Employment Opportunitie​s

Ipswich & West Moreton Jobs – Ipswich and West Moreton Jobs is a simple free portal for Ipswich and Lockyer Valley employers and job seekers to advertise and seek local employment and educational opportunities. ​

The Jobs Hub - There are some areas of the economy which have an increased demand for workers, including jobs in health and care sectors, transport and logistics, some areas of retail, mining and mining services, manufacturing, agriculture and government sectors, among others. The Jobs Hub helps you find advertised vacancies. ​

Jobs Finder - Queenslanders whose employment has been impacted by COVID-19 and are now looking for work, can register their details, location and skills to be matched with suitable job opportunities by professional recruitment agencies.​

Training Opportunities​

TAFE Queensland​ - Short-term, fee-free courses for eligible Queenslanders. Access online skill sets and micro-credentials in food service, community care, health support, customer engagement, digital literacy and cyber security.

Marcus Mission - Men aged 18 and over can build skills, knowledge, and connections with their families, friends, and communities.​ ​​​​​

Health Infor​mation

National Coronavirus helpline - 1800 020 080 - Call this line if you are seeking information on coronavirus. The line operates 24 hours a day, seven days a week.

Your Mental Wellbeing – If you're not feeling 100%, there are services and org​anisations that can help you.

Queensland Government COVID-19 webpage  –  A one-stop shop for COVID-19 updates, alerts, individual and business advice, volunteering options and Government actions.​

Downloadable resources, particularly for people with disability - COVID-19 Essential Items ChecklistMy COVID-19 PlanStop high risk sign.

Other Information​

​​Community Recovery downloadable resource - A comprehensive Queensland Government information pack.

Queensland Government COVID-19 webpage  –  A one-stop shop for COVID-19 updates, alerts, individual and business advice, volunteering options and Government actions.​​

How you can help

You can also show your support by buying local and supporting local small businesses. Things you can do that will make a difference include:

  • Shop local in-person and online
  • Engage with local businesses on social media
  • Shop small online
  • Buy a gift card for later
  • Buy a Lockyer Valley Gift Card
Page reviewed: 03 Jun 2020 4:29pm