Request Waste Collection Assistance (Infirm Service)

What is an assisted waste collection service (Infirm Service)?

On collection day, our contractor will walk into your property, remove the bins and after emptying them, return the bins to their storage location. Please note that our trucks do not drive onto your property.

There is no charge for the service, however, the following conditions apply:

• You are infirm; or have a physical or sensory disability; AND
• No able-bodied person lives at your address
• Medical certificate from your doctor will be required

To apply for bin collection assistance, contact Council on 1300 005 872.

Each application will be assessed prior to approval.