Council is committed to providing the community with open and transparent access to information about its services and activities. The Lockyer Valley Regional Council website contains a lot of information about our services and business operations, and we are committed to adding to this information.
If you have not been able to locate the particular information/service via Council's website, or by contacting the relevant department of Council, you may wish to contact Council's Right to Information officer to discuss your particular enquiry. In many cases, they will be able to direct you to the appropriate channel.
If you are still unable to access the information you are seeking, you may wish to make a formal application under the Right to Information Act. This Act (which supersedes the previous Freedom of Information Act ) embodies the Queensland Government's approach to giving the community greater access to information. It commits to providing access to information held by the Government and its Agencies such as Local Government (Councils), unless on balance it is contrary to the public interest to provide that information. More information can be obtained from the Queensland Government's Right to Information website.
The Act gives the public the legal right to:
Obtain access to information or documents held by Council.
Request amendments to records of a personal nature that are inaccurate.
Appeal against a decision not to grant access to information or to amend personal records.
Please note that if the information you are seeking to access is not your personal information, you will have to pay an application fee. You may also be charged for processing the application and for making copies of documents.
Council's Right to Information Officer is able to provide advice on applications and charges via phone 1300 005 872 or email email@example.com.