FAQs The Frequently Asked Questions (FAQs) page is designed to help customers find an answer to their problems without the extra step of contacting Council. Quick Links Centrelink Centrepay Qld Dept of Communities - Concession Qld State Government - Land, Housing and Property Qld Fire and Emergency Services Direct Debit Information for setting up/cancelling direct debits General Queries Objection to Category Overdue rates and recovery Pension Rate Notice Lockyer Valley Regional Council's Rates Notices